Argh

I just downloaded the Pro version of this App. Its no easier. I cant download files, I cant upload files. The files I email, they can only be played live, but terrible buffering. Cant figure how to download it permanently. The instructions are no existent. The help screen... What help screen? Its not clear what to do, or even where to get help.

DieselBJJ524 about Hightail - Secure File Sharing, v4.5.2